Home > Japan, Shopping, Stuff, Technology > Amazon MP3 download issues in Japan.

Amazon MP3 download issues in Japan.

November 28, 2008 Leave a comment Go to comments

Ever since Amazon launched their MP3 download service of DRM-free songs, I’ve been a fan. So when people asked me what kind of present to send me while I’m in Japan, I’ve said Amazon gift certificates so I could buy songs from them. With the release of a couple of new albums I planned on purchasing, I used my newly gifted Amazon credit and attempted to download.

According to the download faq, Amazon does not block downloads of music from outside the US. The only requirements are a US billing address and payment method (US issued credit card or gift certificate). So what happened? Basically, when I attempted to download half of the songs downloaded and the other half failed. In several rounds with customer service, apparently the files were there, but for some reason they would not download.

Results with Amazon downloader just said the download failed and to contact customer service. Trying to download individual files in Safari downloaded a 0.2kb file. Firefox was a little more helpful, giving the following error:

File Not Found
Firefox can’t find the file at http://amazonm-112.vo.llnwd.net/s/d9/100681/100681344/207892112_256.mp3?httpHeader_Content-Type=audio/x-amzaudio&httpHeader_Content-Disposition=attachment; filename=”10 – She.mp3″&e=1227791218&h=2aebd576fc04ed68de951a75b0fa6c38.

While a resolution may have been possible over the phone, I didn’t want to pay for the international phone call. So after everything was said and done Amazon decided to refund my money, basically giving up. I’ll be trying iTunes next.

Has anyone out there had any experience fixing this issue?

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